DON WOOD, President
Suncoast Claims Inc., a Texas Public Adjusting Company
Membership includes National Association of Public Insurance Adjusters (NAPIA), Texas Association of Public Insurance Adjusters (TAPIA), American Society of Professional Estimators (ASPE), International Code Council (ICC), and Windstorm Network. He is a former Registered General Contractor in Texas and Florida. He has been employed by Engineering or Construction firms in Texas, North Carolina, and Louisiana where his projects included subdivisions, custom homes, heavy industrial projects, and retail centers, with 35 years experience in construction, supervision, and estimating. His claim estimating and adjusting experience includes Allstate, GAB, and other adjusting companies. He is now President of Suncoast Claims Inc., and Manager of Habitech, LLC.
MAJOR ACCOMPLISHMENTS:
Insurance adjusting, estimating, loss appraisals in NC, NM, TX, FL, LA since 1992
Decades of commercial, industrial, & residential construction and estimating
Developed and built condos, custom homes, and homes on scattered lots
Engineering/construction fast-track coordination of industrial construction projects
Master of insurance claim damage estimates
Large Loss Property Damage Consultant
PERSONAL: Married with four sons, excellent health, born 2-25-48
Written numerous articles on claim adjusting and estimating
Author of “Fatherpower - Generational Leadership”, available at www.fatherpower.com
DETAIL WORK EXPERIENCE:
SUNCOAST CLAIMS INC:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10/2005 – Present
Over $50M in claims estimated. Certified Claims Adjuster. Licensed Public Adjuster in Florida, Louisiana, Texas, North Carolina. Commercial, residential and industrial estimating and construction experience. Former Homebuilder, Commercial General Contractor, and Insurance Staff Adjuster. Xactimate estimates on small and multi-million dollar Property Losses. Experienced in Structure, BI, Contents, ALE – Wind, Hurricane, Hail, Flood, Fire – factories, condos, residences, apartments, and business.
HABITECH (Now HABITECH LLC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10/2004 – Present
Estimate and appraise damage to residential and commercial properties.
HABITECH HOMES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11/2003-10/2004
Acquire, Repair, and Sell or Lease Homes
SUNTECH ROOFING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7/2001-10/2004
Residential and Commercial Roofing, Claim Settlement, General Contracting.
GAB ROBINS, NA – Adjuster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1/2001-7/2001
Fire and Hail and Flood damage losses – inspect, estimate, and settle claims.
ALLSTATE INSURANCE COMPANY - Staff Claim Representative . . . . . . . . . 1/97-1/2001
Property Losses - multi-peril, structure and contents. Licensed Self-Employed Adjuster, and Licensed Staff Adjuster.
JIM WALTER HOMES - Branch Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12/95-1/97
Managed Sales and Construction for scattered lot single-family detached homebuilder using packaged home plans and “on-your-lot” financing. Estimated projects and supervised operation.
DON WOOD ENTERPRISES - Construction/Management . . . . . . . . . . . . . . . . . . .9/88-10/96
Provided estimating services for hurricane-damaged properties in Florida. Estimated, sold, and managed commercial roof and facade construction projects. Estimated, sold and built church remodel/addition in central Florida and residential storm-damaged properties in south Florida. Worked with former President of Florida Homebuilders Association on hurricane damage reconstruction in Dade County, Florida.
PARKWAY CONSTRUCTION, INC. - Superintendent . . . . . . . . . . . . . . . . . . . . . 5/87-8/88
Estimated, bid, and supervised construction of 80,000 square foot shopping center and $1.4 million church/gymnasium project, both using tilt-wall construction and both resulting in satisfactory, on-going client relationships. Met with engineers, architects, and owners to maintain client relations, resolve design and construction problems, and develop project enhancements. Developed project checklists and Superintendent training materials.
DON WOOD HOMES / DONWOOD, INC. - President/Manager . . . . . . . . . . . . . . . 3/83-5/87
Built and sold custom homes from $80,000 to $300,000 in the Dallas-Ft. Worth area. Responsible for design, construction, and marketing. Developed computerized estimating and job-cost procedures. Constructed commercial retail store. Handled sales and contracts personally, meeting with clients to customize designs and estimate costs.
CITICOM, INC. - General Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6/82-2/83
Managed 240-unit town home project in central Texas for Canadian builder, with cost-center responsibility for sales and construction. Initiated successful sales program and resolved construction problems. Initiated new product design for additional project phases. Efforts resulted in immediate project improvement in sales and profitability.
HOMECRAFT LAND DEVELOPMENT, - VP/Proj. Mgr. . . . . . . . . . . . . . . . . . . .3/81-6/82
Developed subdivisions for single-family detached homes and condominium projects. Managed and held tracts of land for development. Purchased and sold raw land and developed lots. Performed feasibility studies and cost analysis.
US HOME CORPORATION - VP/Proj. Mgr. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8/79-3/81
Supervised and managed sales and construction of single-family detached and single-family attached homes. Built homes to meet Uniform Building Code and FHA and VA requirements. Constructed 60 homes and one condominium project. Supervised subcontractors, Superintendents, Sales, Service, and Office staff.
TEXAS INSTRUMENTS - Supervisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1/79-8/79
Supervised 17 direct labor production operators in a semiconductor clean room manufacturing facility conducting over 45 process steps, material flow, job assignments, employee training, salary review, interface with engineering and management reports.
BARNARD AND BURK, INC. - Scheduling Engineer . . . . . . . . . . . . . . . . . . . . . . . .4/78-1/79
Scheduled and monitored engineering projects on fast-track projects. Provided project coordination between engineering and construction divisions to insure adherence to construction schedules. Developed schedules for bids of various engineering proposal packages. Scheduled and monitored ongoing $4.5 million chemical plant expansion.
PAYNE AND KELLER OF LA., Maintenance Div. - Planner . . . . . . . . . . . . . . . . . . .3/77-4/78
Preplanned chemical plant processing equipment overhaul to minimize downtime. Coordinated unit shutdowns with maintenance and production departments. Expedited critical information and parts. Established equipment spares inventory levels, reference files, maintenance histories, and assisted engineering to begin predictive maintenance.
PAYNE AND KELLER OF LA., Construction. Div. - Field Engineer . . . . . . . . . . . . . 4/76-3/77
Operated Coordinating Office for $150 million paper mill expansion project. Supervised Coordinators and Expediters that provided prefabricated parts and equipment daily for 900 man construction crew on site. Established procedures for prompt handling of equipment and prefabricated piping to match accelerated construction schedule. Worked with Superintendents and Engineers to provide progress reports and resolve construction delays.
OTHER EMPLOYMENT: SOUTHEAST PUBLIC SERVICE CO. - Foreman - 1975-1976; LINCOLN NATIONAL LIFE INSURANCE - Agent - 1975; CHRISTIAN CENTER CHURCH - Associate Pastor - 1973-1975; PHILLIPS CONSTRUCTION - Expediter - 1973; WELLMAN POWER-GAS ENGINEERING - Office Assistant - 1972.
AWARDS AND LICENSES:
National Merit Scholar Finalist
Licensed Florida Class A General Contractor (Former)
Licensed Texas Real Estate Agent (Former)
Licensed North Carolina Adjuster (Former)
Licensed Florida Public Adjuster
Licensed Texas Public Adjuster
Licensed Louisiana Public Adjuster
Licensed North Carolina Public Adjuster
SPECIAL FIELDS OF KNOWLEDGE:
Claim Adjusting Practices and Procedures
Construction Management and Methods
Estimating Best Practices
Engineering and Construction Scheduling
ACADEMIC BACKGROUND:
BA, Southeastern University, l971. Major: History and Bible (Pre-Seminary Degree)
CONTINUING EDUCATION COURSES:
“Estimating Construction Costs,” LSU, Baton Rouge, LA, l978
“McAuto Management Scheduling and Control Systems,” New Orleans, LA, l978
"Engineering Management and the Law", LSU, Baton Rouge, LA, l978
"Engineering Economy", LSU, Baton Rouge, LA, l978
"Supervisory Training", Texas Instruments, Dallas, TX l979
"38-Day House Construction", US Home Corp., Dallas, TX l979
"Residential Sales, Financing, & Marketing," US Home, Houston, TX l980
"Management Development Group", US Home Corp., Dallas, TX l980-81
"Real Estate Principles & Practices", R.E.C.C., Hurst, TX l983
"Real Estate Law", R.E.C.C., Hurst, TX l983
"Real Estate Contracts", Real Estate Training Institute, Bedford, TX l984
"Real Estate Finance", R.E.T.I., Bedford, TX l985
"Real Estate Investments", R.E.T.I., Bedford, TX l986
"Securities Sect.6 & 63", Mike Russ Securities School, Dallas, TX l987
"Contractor Licensing Course", Builders' Association, Lakeland, Fl l988
“Property & Casualty Basics,” Noble Continuing Education, 1996
“P&C - Property,” Noble Continuing Education, 1996
“Landlord Package Policy,” Allstate Continuing Education, 1997
“Leveraging Diversity in the Claims Process,” Allstate Cont. Ed., 1997
“Ethics in the Claim Process,” Allstate Continuing Education, 1997
“Subrogation and Arbitration,” Allstate Continuing Education, 1997
“Cause & Origin - Fire Investigation,” IRG Continuing Education, 1998
“Fire Damage Restoration,” Servpro Continuing Education, 1999
“Water Damage Restoration,” Servpro Continuing Education, 1999
“P&C - Liability,” Noble Continuing Education, 1999
“Allstate Property Fire Process,” Allstate Continuing Education, 2000
“NFIP Flood Certification Seminar,” FEMA, Los Alamos, NM, 2001
“Property & Liability Exposure,” Noble Continuing Education, 2002
“P & C - Property,” Noble Continuing Education, 2002
“Accredited Claims Adjuster,” Pensacola Junior College, 2005
“Law & the Insurance Contract,” Cal-State, 2007
“Ethics and Responsibilities for Florida Adjusters,” Cal-State, 2007
“Concepts of Disability Income Insurance,” Cal-State, 2007
“Insurance Adjusting After Hurricanes and Tornadoes,” Cal-State, 2007
“Umpire Certification I, II, and III,” Assoc. of P&C Professionals, 2007
“All or Nothing at All: Valued Policy Law,” Assoc. of P&C Professionals, 2007
“Property Case Law Update,” Assoc. of P&C Professionals, 2007
“Riding the Rails of Business Interruption,” Assoc. of P&C Professionals, 2007
“2006 Hurricane Season: Where Did it Go?” Assoc. of P&C Professionals, 2007
“Earthquake Adjuster Accreditation Course,” Haag Engineering, Carrolton, TX 2007
“Ethics and Texas Adjusters,” Houston, TX 2009
“Texas Roadmap: A Guide for Public Adjusters,” Houston, TX 2009
“Appraisal Issues,” Texas Windstorm Symposium, TX 2009
“Insurance Statutes: Bad Faith and Other Issues,” Texas Windstorm Symposium, TX 2009
“Impact of Building Codes on Windstorm Loss,” Texas Windstorm Symposium, TX 2009
“Overview of 2008 Hurricane Season,” Texas Windstorm Symposium, TX 2009
“The Eye of the Storm,” Texas Windstorm Symposium, TX 2009
“Florida Case Law Update,” FAPIA Conference, Tampa, FL 2010
“Appraisal Panel,” FAPIA Conference, Tampa, FL 2010
“Communication Issues,” FAPIA Conference, Tampa, FL 2010
“Gulf Coast Case Law Update,” Windstorm Network, Jacksonville, FL 2010
“Large Loss Adjusting: Multiple Losses, Carriers, Questions,” Jacksonville, FL 2010
“Advanced Umpire Certification, Parts 1&2,” Windstorm Network, Jacksonville, FL 2010
“Appraiser and Umpire Symposium,” Windstorm Network, Jacksonville, FL 2010
“Professional Appraiser Designation” Windstorm Network, Houston, TX 2011
“Lone Star State vs Sunshine State” Windstorm Network, Houston, TX 2011
“Gulf Coast Case Law Update” Windstorm Network, Houston, TX 2011
“The Wild West of Appraisals” Windstorm Network, Houston, TX 2011
“Building Code Updates” Windstorm Network, Houston, TX 2011
“Scientific Proof of Wind vs Water” Windstorm Network, Houston, TX 2011
“Windows and Doors” Windstorm Network, Houston, TX 2011
“Legal Panel on Appraisal in Texas,” Houston, TX 2011
“Engineering and Window Failure Analysis,” Houston, TX 2011
“Case Studies of Hurricane Damage to Buildings and Junk Science,” Nassau, BA 2011
“Ethical Perspective of Regulatory Developments in the States re PA’s,” Nassau, BA 2011
“Public Adjusting and State Government Advocacy,” NAPIA, Nassau, BA
“Primer on Proving Roof Damage Caused by Windstorms,” NAPIA, Nassau, BA
“Royal Bahamian v QBE: What Adjusters Need to Know,” NAPIA, Nassau, BA